4/14/2024 0 Comments Animal jam jamaaliday home screen![]() ![]() ![]() The items should arrive in your inventory soon after! Don't worry, your prizes aren't lost! Just recycle as many items as there are rewards missing, and log into Animal Jam once again. While the Pack Expedition will ask you to recycle items, it doesn't know how many expeditions you went on, so it may not ask you to recycle enough items to make space.Make sure you have plenty of room in all your inventories! This occurs most often when one of your account inventories are full (it could be furniture, clothing, pets, etc).I didn't get all my Pet Expedition rewards!.Our team is aware and working to resolve the issue.Using a "become your pet" potion with painted egg(s) as pets causes the avatar to change to a dino egg.Depending on the number of Masterworks sold, it may be necessary to check My Shops manually to see which items have been sold. ![]() You will still get the Sapphires or Gems if your Shop has had a sale, there may just not be a pop up letting you know what has been sold when logging in.Login pop ups have been discovered to be hidden on accounts that have had high amounts of Masterpiece shop sales while offline.Reward delivery notifications are not showing up when I log in!.Sometimes the error message also appears as "Something went wrong.Try making the top-left corner of your Masterpiece one solid color. This issue tends to occur after using the Brush tool for heavily detailed artwork.When I go to make a Masterpiece, it keeps telling me that Masterpieces are disabled on my account.Be sure to delete any old outfit saves that may have duplicate items! Make sure your internet connection is strong, and then add your clothing back onto your avatar piece by piece.In order to rectify your outfit, first click the clear outfit button (broom icon), then close the avatar editor, and then close and reopen the app (repeat this as many times as necessary until your avatar is no longer wearing any items).This is typically due to a slow internet connection, which mistakenly allows your avatar to wear multiples of each clothing item type. Sometimes your buddies can see you wearing different items than you see yourself wearing.My buddies see me wearing the wrong items!.If your level hasn't gone back to its original level within 24 hours, please submit a ticket.This is just a temporary, visual glitch (your account is still at the right level, it just currently appears to be at level 1).Have your parent check their Parent Dashboard to ensure your Jammer account is enabled on both Animal Jam and AJ Classic, having both enabled may be required to comment. The development team is aware and working to resolve this issue. Some players are experiencing the error “Wrong Username or Password” when trying to log into the Daily Explorer. Devs are aware and working to resolve the issue.The username will not automatically be applied as expected. When logging in, you'll need to re-enter both username and password.To view the artists name please click on the masterpiece and view their name on the masterpiece while zoomed in.The team is working to resolve this issue.Masterpieces are currently not displaying artists names when viewed in den mode.In the meantime, don't worry too much - there are a few more than the necessary amount of collectible items in the Pack Run, so you can still get a perfect score for your Pack.Our developers are looking into the issue to find a solution!.Sometimes the items we collect in Pack Runs can get a little over-enthusiastic, and hide in places players can't reach.There are items I can't reach in my Pack Run!.The Alphas will work to secure the boundaries of Mt.Shiveer, and a few Jammers have slipped into the waters below. Be sure to go and try again should it have been causing you issues in the past: Thanks to your reports, these bugs have recently been resolved by our team. If you are experiencing one of the below bugs, please try the listed workarounds (if any) and have patience as our team works to find a fix for these errors. This is a list of BUGS and ISSUES that our team is aware of and working on, as of.
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